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Mauritius ICT Indicators Portal

E-Government


 
1. Proportion of persons employed in central government organisations routinely using computers at work
The proportion of persons employed in central government organizations routinely using computers is calculated by dividing the number of persons employed by central government organizations, who routinely use computers, by the number of persons employed by central government organizations. The result is then multiplied by 100 to be expressed as aPercentage
Note: A computer is a desktop or a laptop computer. It does not include equipment with some embedded computing abilities such as mobile cellular phones, personal digital assistants (PDAs) or TV sets
 
2. Proportion of persons employed in central government organisations routinely using Internet at work     
The proportion of persons employed in central government organizations routinely using the Internet is calculated by dividing the number of persons employed by central government organizations, who routinely use the Internet, by the number of persons employed by central government organizations. The result is then multiplied by 100 to be expressed as a percentage.
 
3. Proportion of central government organisations with a Local Area Network   
The proportion of central government organizations with a LAN is calculated by dividing the number of central government organizations with a LAN by the total number of central government organizations. The result is then multiplied by 100 to be expressed as a percentage.
Note: A LAN refers to a network connecting computers within a localized area such as a single building, department or site; it may be wireless.
 
4. Proportion of central government organisations with an Intranet
The proportion of central government organizations with an intranet is calculated by dividing the number of central government organizations with an Intranet by the total number of central government organizations. The result is then multiplied by 100 to be expressed as a percentage.
Note: An intranet refers to an internal communications network using Internet protocols and allowing communication within an organization (and to other authorized persons). It is typically set up behind a firewall to control access.
 
5. Proportion of central government organisations with Internet access, by type of access
Type of access:
Narrowband
Fixed (wired) broadband
Wireless broadband       
The proportion of central government organizations with Internet access, by type of access service is calculated by dividing the number of central government organizations with each type of Internet access service by the number of central government organizations with Internet access. The results are then multiplied by 100 to be expressed as a percentage.
Note: that the sum of percentages will exceed 100 as many central government organizations will have more than one type of access service.
 
6. Proportion of central government organisations with a web presence               
The proportion of central government organizations with a web presence is calculated by dividing the number of central government organizations with a web presence by the total number of central government organizations. The result is then multiplied by 100 to be expressed as a percentage.
Note: A web presence includes a website, home page or presence on another entity's website (including a related entity). It excludes inclusion in an online directory and any other web pages where the entity does not have control over the content of the page.
 
7. Selected Internetbased services available to citizens, by level of sophistication of service
(a)        Enroll to vote for the first time in government elections.
(b)        Complete and lodge personal income tax return, least complex situation.
(c)        Obtain unemployment benefits, least complex situation.
(d)        Obtain child allowance, least complex situation.
(e)        Renew an international passport, least complex situation.
(f)         Renew a driver’s licence, least complex situation.
(g)        Make an official declaration of theft to the relevant police.
(h)        Obtain a copy of a birth certificate.
(i)         Obtain a copy of a marriage certificate.
(j)         Register a motor vehicle, least complex situation.
The indicator is weighted by population in order to show the significance of government Internet-based services at the national level. The indicator is expressed in terms of the percentage of a country’s population that is theoretically able to access each Internet-based service.
Note: This indicator does not refer to whether a citizen has the equipment or knowledge necessary to access those services, whether s/he needs to access those services or whether s/he directly benefits (for example, most of the services are not relevant to children). The ability to access each service will usually be linked to the relevant jurisdiction, for example, a citizen residing in a particular state will theoretically be able to access Internet-based services offered by that state government, though may not need to, wish to, or be technically capable of doing so.
 
8. Proportion of central government organisations offering online services         
The proportion of central government organisations offering online services is calculated by dividing the number of central government organisations offering online services by the total number of central government organisations. The result is then multiplied by 100 to be expressed as a percentage.
 
9. Proportion of staff employed in central government organisations routinely using an email at work          
The proportion of central government organisations routinely using email at work is calculated by dividing the number of staff employed in central government organisations routinely using email at work by the total number of staff employed in central government organisations. The result is then multiplied by 100 to be expressed as a percentage.
 
10. Proportion of central government organisations using open source software as an operative system
The proportion of central government organisations using open source software is calculated by dividing the number of central government organisations using open source software by the total number of central government organisations. The result is then multiplied by 100 to be expressed as a percentage.
 
Note: Open source software refers to computer software under an open source license. An open-source license is a copyright license for computer software that makes the source code available under terms that allow for modification and redistribution without having to pay the original author. Such licenses may have additional restrictions such as a requirement to preserve the name of the authors and the copyright statement within the code. (Eurostat, 2006)
11. Percentage of expenditure on ICT per total expenditure of central government organisations  
Expenditure on ICT in the central government organisations as a percentage of the total expenditure of central government organisations.
 
12. Percentage of persons employed in central government organisations with computer skills
(a)        Can use a text editor/ word processor
(b)        Can use a math processor (i. e: excel)
(c)        Can create presentations (i.e.: power point)
Number of persons employed in central government organisations with computer skills as a percentage of the total number of persons employed in government institutions.
 
13. Proportion of central government organisations offering ICT training to their persons employed             
The proportion of central government organisations offering ICT training is calculated by dividing the number of central government organisations offering ICT training to their employed staff by the total number of central government organisations. The result is then multiplied by 100 to be expressed as a percentage.
 
14. Percentage of ICT budget spent on institutional ICT training             
The aim of this indicator is to measure the percentage of ICT budget spent on ICT training within the total number of government institutions.