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One of the recommendations of the National ICT Strategic Plan (NICTSP) 2007-11 is the definition of indicators which are essential for setting policy priorities, measuring progress towards targets, and benchmarking results. Thus, indicators can be viewed as having a definitional function in terms of setting the parameters of the problem to be addressed. The decision of which indicators are important to collect provides evidence of what is being valued. The definition, design and measurement underlying indicators must be effected in reference to how they are intended to be used.

A National ICT Indicator Taskforce, as recommended in the NICTSP report, was set up by the Ministry of Information and Communications Technology to come up with a definition of the indicators for the ICT sector (including a definition of the ICT Sector). The Task Force adopted the definition at the level of international organisations such as the International Telecommunication Union (ITU), the World Summit on Information Society (WSIS), UNESCO and Directorate for Science, Technology and Industry (DSTI) Committee for Information, Computer and Communications Policy when developing the indicators.

The ICT Indicators Task Force approved an ICT Indicators Definition Report in 2009 comprising 147 indicators and which were classified under 7 broad categories. However in view to stay up-to-date and be in line with international standards a series of indicators have been reviewed and re-aligned with standards defined by the international bodies mentioned earlier. In addition 3 more categories of indicators have been included.

In this context the National Computer Board (NCB) came up with a revised ICT Indicators Definition Report in 2012 and which have been approved by all the data collection agencies. The 2012 Report defines a total of 182 indicators classified under following 10 broad categories.

  1. ICT Economic Indicators (23)

    The objective of this group of indicators is to assess the revenue that is derived from ICT goods and related services. This will enable us to measure the ICT market revenue for local and export market, as well as employment, contribution of the ICT sector to Gross Domestic Product (GDP) and growth of the ICT sector. See more…

  2. ICT Infrastructure Readiness Indicators (32)

    These indicators depict whether Mauritius has the necessary environment to use the new technologies. This is done by looking at the state of the infrastructure. These indicators would shed light on whether our country has the necessary physical networks and on the level of connectivity to use the new technologies.
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  3. ICT Usage in businesses Indicators (19)

    This set of indicators will enable the assessment of the level of utilisation of ICT by different economic sectors.
    See more…

  4. ICT Penetration in households Indicators (13)

    The main objective of this group of indicators is to assess the penetration of ICT among the general population and to what extent ICT is changing daily life of Mauritian citizens.
    See more…

  5. ICT Manpower Indicators (16)

    The importance of a skilled workforce in ICT is growing as we move towards a knowledge based society. This set of indicators will enable us to assess our requirements in terms of manpower to meet the demands of the industry.
    See more…

  6. ICT in Education Indicators (45)

    The growing importance of ICT in a knowledge based society implies the need to include ICT in the education curricula at all levels. This set of indicators aims at assessing ICT usage in education to provide a basis for policy planning and programme improvements, specifically demonstrating how ICT is raising standards in education.
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  7. E-Government Indicators (14)

    This set of indicators will enable the assessment of the level of utilisation of ICT by ministries and departments.
    See more…

  8. Community Access & ICT Culture Promotion Indicators (8)

    This category defines all indicators that promote the ICT culture in Mauritius as well as the ICT facilities offered across various public institutions such social communities, community centres and post offices.
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  9. ICT in Health Indicators (4)

    This category defines all indicators that pertain to ICT in health. It describes the level of ICT infrastructure in place and ICT facilities available across various health institutions such as hospitals and health care centres.
    See more…

  10. Child Safety Online Indicators (8)

    This category defines the indicators that would help to measure the efficiency and effectiveness of child safety in terms of risk-prone behaviour and incidents, and preventive actions.
    See more…

3rd Issue of ICT Indicators Newsletter
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  Networked Readiness Index 2015
  ICT Development Index 2014
United Nations Conference on Trade and Development
International Telecommunication Union
Organisation for Economic Co-operation and Development

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Last Updated 29-May-2015
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